My neighbor's grass is a foot long. Don't they have to mow it!?

The lawn grass/weeds cannot be longer than 8 inches. Once a complaint has been received, the Township sends the property owner a letter informing them of the violation and informs them that they have 10 business days to resolve the issue. If the property owner does not mow the grass the Township’s contractor will mow the property at a cost of $165.

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1. Who should I contact for a grass/weeds complaint?
2. Who do I call with a complaint or a question?
3. My neighbor has a car that's been sitting up on blocks for months, is that allowed?
4. I filed a complaint awhile back and nothing's happened. Why hasn't Code Enforcement responded yet?
5. If I cannot fix a problem within the time allotted on the notice, will Code Enforcement work with me?
6. My neighbor's grass is a foot long. Don't they have to mow it!?